F.A.Q.

We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

FAQs

Frequently Asked Questions.
We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

Bone Faq

1

Are all bones created equal?

No, we're afraid not, many factors go into the production of bones. We specifically use cattle 18 months or younger so the bones are at their densest. Moisture is also incredibly important to monitor during the process as well.

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2

Are some bones harder than others?

Pork and lamb bones are softer and are perfect for light chewers. Beef bones are denser making them perfect for heavier chewers.

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3

Do you recommend supervising a dog while they chew?

Always monitor your dog while they chew. If the dog chews too quickly, it isn't the right chew for the dog. Bones should be slowly gnawed down and not meant to be ingested. The natural benefits of the grease and marrow can support a healthy skin and coat.

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Peak Chaser Chew FAQ

10

Other than being a great chew, do Peak Chasers have any nutritional value?

Peak Chasers are a great source of protein without any harmful binders and are easily digestible.

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11

What are Peak Chaser chews?

Peak Chaser chews are hardy chews made from smoked and hardened cheese from the Himalayas of Nepal. They are made from yak milk and cow mile with a pinch of salt and lime juice. They are GMO free and made without any preservatives or binding agents.

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12

What do I do if I get chunks or slivers off the Peak Chaser chews?

Put the slivers or pieces in the microwave for 45 seconds or so and they'll puff up into a nice wholesome treat. Nothing can go to waste. You can do the same with the very end of the Peak Chaser chew as well.

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Pet Food FAQ

20

What are the differences between your Ancient Grains, Grain Free, & Haven lines of pet food?

Ancient grains - Made with sorghum, brown rice, and millet. Modest levels of fat and protein. Always meat as the first ingredient. Always gluten free and free of corn, wheat, soy, by-products or fillers. Grain Free - Made with a blend of tapioca, potato, and peas. Always meat as the first ingredient. Always grain and gluten free. Also made without any corn, wheat, soy, by-products, fillers. Haven - Our signature blend. Higher protein and fat ratio compared to the ancient grains. Made with sorghum, millet and quinoa; which are low glycaemic binders. All formulas are a multiple protein blend. Haven is also imbued with coconut meal, antioxidant rich super foods. There is also added chicken cartilage for a natural source of chondroitin sulphate and glucosamine. Added flaxseed, salmon oil, and cod liver oil for skin and coat support.

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21

What are Zinpro minerals?

Zinpro is an organic trace mineral designed around an essential amino acid complex for superior bioavailability. Zinpro minerals promote better coats, stronger immune system, aids in digestive health and may help with hormone levels.

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22

What does ancient grain mean?

Ancient grains are typically grains that have been alternated from their native form. All the grains that are used in the North Winds Premium lines use are GMO free and from the most trusted of sources.

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Supplementary FAQ

28

Are True Course Taurine toppers made in the USA?

Of course!

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29

Is True Course Salmon Oil from sustainable sources?

All True Course Salmon Oil is certified sustainable.

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30

Is True Course Salmon Oil wild caught?

All True Course Salmon oil is caught off the coast of Alaska. We never use farmed salmon oil (which tend to be lower in Omega 3's, EPA, and DHA).

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