F.A.Q.

We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

FAQs

Frequently Asked Questions.
We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

Bone Faq

1

Are all bones created equal?

No, we're afraid not, many factors go into the production of bones. We specifically use cattle 18 months or younger so the bones are at their densest. Moisture is also incredibly important to monitor during the process as well.

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2

Are some bones harder than others?

Pork and lamb bones are softer and are perfect for light chewers. Beef bones are denser making them perfect for heavier chewers.

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3

Do you recommend supervising a dog while they chew?

Always monitor your dog while they chew. If the dog chews too quickly, it isn't the right chew for the dog. Bones should be slowly gnawed down and not meant to be ingested. The natural benefits of the grease and marrow can support a healthy skin and coat.

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Peak Chaser Chew FAQ

10

Other than being a great chew, do Peak Chasers have any nutritional value?

Peak Chasers are a great source of protein without any harmful binders and are easily digestible.

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11

What are Peak Chaser chews?

Peak Chaser chews are hardy chews made from smoked and hardened cheese from the Himalayas of Nepal. They are made from yak milk and cow mile with a pinch of salt and lime juice. They are GMO free and made without any preservatives or binding agents.

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12

What do I do if I get chunks or slivers off the Peak Chaser chews?

Put the slivers or pieces in the microwave for 45 seconds or so and they'll puff up into a nice wholesome treat. Nothing can go to waste. You can do the same with the very end of the Peak Chaser chew as well.

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Pet Food FAQ

23

What does grain free mean?

Grain free means there are no grains in any of the formulas. Some dogs are allergic to grains so our Grain Free formulas are meant to be an alternative to them. We still emphasize high protein and low carbohydrates for optimum nutrition.

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24

What food is the best fit for my dog?

Every dog is different just as every person is unique in their needs. Activity level sensitivities are just a few of the considerations that one must consider for their diet. Please contact us and we'll do our best to help you find the correct fit. Consult your veterinarian with any questions as well. We're here to help! So please contact us here http://www.northstarpremiumpet.com/contact-us

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25

Why do you have coconut meal in your Haven formulas?

Coconut has a low glycaemic index and is a rich source of fibre. It's also a great carbohydrates source that contains healthy oils for the skin, coat. Also, a great source of energy.

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Supplementary FAQ

28

Are True Course Taurine toppers made in the USA?

Of course!

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29

Is True Course Salmon Oil from sustainable sources?

All True Course Salmon Oil is certified sustainable.

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30

Is True Course Salmon Oil wild caught?

All True Course Salmon oil is caught off the coast of Alaska. We never use farmed salmon oil (which tend to be lower in Omega 3's, EPA, and DHA).

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