F.A.Q.

We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

FAQs

Frequently Asked Questions.
We understand that offering your pets the best is your primary concern; after all, they are a part of the family now. That is our number one focus too!

With the abundance of information available online today, getting the right information can be very tricky. As a result of this, we have compiled frequently asked questions with answers that you can trust.You can contact us if you have any more questions asides the below.

Bone Faq

1

Are all bones created equal?

No, we're afraid not, many factors go into the production of bones. We specifically use cattle 18 months or younger so the bones are at their densest. Moisture is also incredibly important to monitor during the process as well.

-

2

Are some bones harder than others?

Pork and lamb bones are softer and are perfect for light chewers. Beef bones are denser making them perfect for heavier chewers.

-

3

Do you recommend supervising a dog while they chew?

Always monitor your dog while they chew. If the dog chews too quickly, it isn't the right chew for the dog. Bones should be slowly gnawed down and not meant to be ingested. The natural benefits of the grease and marrow can support a healthy skin and coat.

-

Peak Chaser Chew FAQ

13

Where are Peak Chaser chews made?

In the Himalayans of Nepal by a USFDA registered facility and the facility is certified by the state of California (CDPH).

-

7

Do Peak Chaser stain or have an odour?

Peak Chaser chews do not stain and have a pleasant smell with a tasty smoky flavour.

-

8

How are Peak Chaser chews made?

Yak milk is first collected by a group of farms. The yak milk is boiled while being continuously stirred with a wooded paddle called a "Kelu". During the stirring process is when the lime juice is added. After 45 minutes of continuous stirring the white cheese starts forming and it is separated with a large bamboo sleeve called a "cherang". The fresh soft cheese is spread onto a piece of cotton cloth that is tied and pressed firmly to drain all the excess water. From there the cheese is cut into pieces and then smoked for 30 to 45 days using a wood oven for hardening. This is the process that gives you a hard treat with a smoky flavour your dog will love!

-

Pet Food FAQ

17

Do you supplement Taurine in all your diets?

Yes! We supplement Taurine and dl methionine. Taurine supports heart function, eye health, immune system function, muscle tissue and also aids multiple other systems as well.

-

18

How much should I feed my dog?

On each bag we have feeding guidelines, but remember, they are just a starting point. Many things can influence proper food intake: Age, sex, breed, temperament, temperature, and exercise, hence why it's only a starting point. Feed the amount that achieves the body condition you consider ideal. Many consider a dog with a visible waist from above, ribs that are not evident, but can be easily felt underneath the coat. Pregnant dogs should be fed at least 1/3 more than normal and lactating dogs twice the normal level for the nursing period. Weaning puppies should be fed four times a day until they've aged four months.

-

19

Is it okay to switch formulas?

Yes! Our diets are made to be switched routinely to help promote a healthier GI, keeping your dog from being picky, and also getting the most out of benefits from multiple protein sources. Switching between flavours in a line is easier than switching between our lines of food. Otherwise use the six-day play. Days 1 and 2 do a split of 75% old food, 25% new. Days 3 and 4, a 50%/50% split of food, and days 5 and 6, 75% new food, and 25% old. This should help with any digestive switches. Also, if you have a sensitive dog, plan accordingly and prepare to go longer.

-

Supplementary FAQ

28

Are True Course Taurine toppers made in the USA?

Of course!

-

29

Is True Course Salmon Oil from sustainable sources?

All True Course Salmon Oil is certified sustainable.

-

30

Is True Course Salmon Oil wild caught?

All True Course Salmon oil is caught off the coast of Alaska. We never use farmed salmon oil (which tend to be lower in Omega 3's, EPA, and DHA).

-